" The connection was denied because the user account is not authorized for remote login." We came across this RDS access right / authorization anomaly two days ago.Ī user in the AD wanted to open an RDS session in a server (let's call it serverA) which is Windows Server 2012 R2. RemoteApp and Desktop connection does not existĪt the first client, the Remote Desktop Services server is Windows Server 2016 and the workstation is Win 10 Pro.Īt the second client, the Remote Desktop Services server is Windows Server 2012r2 and the workstation is Win 7 Pro. Microsoft-Windows-RemoteApp and Desktop Connections/Operational (Reason - RemoteApp and Desktop connection does not exist) Remote application (IQWin32) is launched on RemoteApp and Desktop connection (SRV-TS.****.com) but no stored credentials are used for single sign on. Source: Microsoft-Windows-RemoteApp and Desktop Connections Log Name: Microsoft-Windows-RemoteApp and Desktop Connections/Operational On the client PCs, I do find a correlating event in Microsoft-Windows-RemoteApp and Desktop Connections/Operational. I searched through Application, System, Security, and all of the Remote-Desktop*, RemoteApp*, RemoteDesktop*, and TerminalServices* logs inĪpplications and Services Logs/Microsoft/Windows/. I have gone through Event Viewer on the Remote Desktop Services servers and could not find any correlating events. Your network administrator." However, both workstations can still successfully open a Remote Desktop Session to their respective terminal servers. If the problem continues, contact the owner of the remote computer or When they attempt to run the RemoteApps, it immediately pops up an error message stating "Your computer was unable to connect to the remote computer. Remote Desktop Services installations with other PCs able to run the apps fine, and these PCs were able to successfully run the RemoteApps previously. This started on about for the first customer, and the second customer had the issue since at least. I have 2 different customers that both have 1 PC each that will not run RemoteApps from their terminal server. The issue has cropped up on docked/undocked Dell Latitude laptops. None of these users have a dual monitor setup. We've tried unchecking 'use Bitmap cache' in the RD Client. We've tried updating display drivers, Docking Port drivers, updating Windows 10 Pro from version 1709 to 1803. Only a small portion of the full window is displayed.Ī sample is shown below where portions of Excel 2016 are cut off in a remote web app session on Windows 10 Pro, version 1803. We have several hundred clients running a variety of systems including IOS, Windows 7, Windows 8.1 and WindowsĪ few days after launch, some of our Windows 10 users issued complaints that maximizing, resizing and moving around Remote Web App windows causes all types of distortion including a disappearing window that cannot be maximized again and issues where Last week, we retired our Remote Desktop 2012R2 system and launched Remote Desktop 2016 hosting Office 2016 on RDSH 2016 servers.
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